Payment Policy
Understanding our secure payment process and order fulfillment
Payment Process
Order Placed
Your order is confirmed and entered into our system
Payment Verification
Security checks and authorization hold placed
Order Processing
Items picked, packed, and prepared for shipment
Payment Charged
Final payment processed when order ships
What is an Authorization Hold?
A small temporary hold (usually $1-5) that verifies your payment method is valid. This hold will disappear from your statement within 1-3 business days.
When Will I Be Charged?
Your card will only be charged the full order amount when your items are ready to ship. For pre-orders, payment is processed when the items become available to ship.
Pre-order products are clearly labeled on the product page. Release dates and estimated fulfillment timing may change based on supplier or publisher schedules. Customers should review the product page and Pre-Order Policy before placing a pre-order.
Security
Secure Payment Processing
Payments are processed through supported secure payment providers. Customers can review the order total, product details, shipping information, and available payment options before completing checkout.
Order Review
Some orders may be reviewed before fulfillment to help protect customers and the business. If additional verification is required, our support team may contact the customer using the contact information provided at checkout.
Fulfillment
Order Confirmation
You receive an email confirmation with your order details
Payment Verification
Our security team verifies your payment information
Inventory Check
We confirm all items are in stock and available
Order Processing
Orders are processed through our fulfillment workflow and prepared for shipment after payment and product availability are confirmed.
Shipment
Your order is shipped and tracking information is provided
Delivery
Your order arrives at your specified address
Payment Methods
Visa
Mastercard
American Express
Discover
✓ Accepted
- • Visa credit cards
- • Mastercard credit cards
- • American Express credit cards
- • Discover credit cards
- • Cards with matching billing addresses
- • Cards with sufficient credit limits
✗ Not Accepted
- • Virtual credit cards
- • Debit gift cards
- • Prepaid cards
- • Bank transfers or wire payments
- • Cryptocurrency payments
Business Office
TCG Lore
1757 NORTH CENTRAL AVENUE
FLAGLER BEACH, FL 32136