Authenticity & Trust
How TCG Lore, operated by TOY HAULERZ LLC, sources, inspects, and ships the trading card products in our catalog.
We source trading card products through U.S. supplier and distributor networks. Our buying focuses on sealed products and singles that are commonly traded through the established U.S. hobby market.
TCG Lore is an independent online store. We are not an "official partner," licensee, or affiliated reseller of any game publisher. Brand and publisher names are used solely to identify compatible products.
Every order is reviewed and packed by our team before it ships. As part of that process we check:
- Product identity: the title, SKU, set, and listing image match the item being shipped.
- Condition: the visible condition matches what the listing advertises.
- Packaging: sealed items remain sealed; seals, shrink wrap, UPC labels, and outer packaging are checked for tampering or damage where applicable.
- Shipping protection: items are packed to reduce the risk of damage in transit. See our Shipping Policy for details on how orders are packed and shipped.
For graded cards (PSA, BGS, CGC, etc.), when applicable, we list the grading company and certification number as shown on the slab so buyers can verify the grade directly with the grading service.
To stay transparent with shoppers, here is what we explicitly do not claim:
- We do not claim to perform forensic authentication on every individual raw (ungraded) card.
- We do not claim to be an official partner, licensee, or affiliated reseller of any game publisher.
- We do not claim a sealed product is genuine beyond our inspection process described above.
If you receive an item that does not match the listing — wrong product, undisclosed damage, tampered seal, or wrong grade on the slab — please contact us within the return window described in our Return Policy.
Are the products on TCG Lore authentic?
We source from U.S. distributor and supplier networks commonly used by the hobby industry, and every order is inspected against the listing before it ships. We do not guarantee third-party forensic authentication on raw cards; the inspection process described above is our quality-control standard.
How does TCG Lore source products?
Through U.S. supplier and distributor networks. We focus on sealed product and commonly traded singles in the established U.S. hobby market.
What happens if I receive the wrong item?
Contact us within the return window in our Return Policy. Include your order number and photos of what you received so we can resolve it quickly.
How do returns work?
See our full Return & Refund Policy for the return window, eligible items, return shipping responsibility, and how refunds are issued.
If you would like more information about a specific listing before purchasing, please reach out.
TCG Lore is an online trading card store operated by TOY HAULERZ LLC.